Fixing Common Issues with Ledger.com/start Setup

Trying to set up your Ledger device using Ledger.com/start, but things aren’t going smoothly? 😓 You’re not alone. Here are some common issues users face—and how to solve them.

🧩 Problem 1: Can’t Install Ledger Live

If you’re stuck on the download step:

• Make sure you're using the official site: Ledger.com/start
• Disable antivirus/firewall temporarily if the download is blocked
• Try a different browser (Chrome or Firefox preferred)

🔐 Problem 2: Device Not Recognized

When plugging in your Nano:

• Use a direct USB port (no hubs)
• Try a different USB cable (some are charge-only)
• Update USB drivers on your PC

📵 Problem 3: Can’t Connect Ledger Live to Device

Try:

• Restarting your computer
• Updating Ledger Live
• Making sure the device is unlocked with PIN
• Launching the proper coin app (like Bitcoin or Ethereum) before connecting

🧠 Problem 4: Forgot PIN or Lost Recovery Phrase

Unfortunately, Ledger cannot recover your wallet without your recovery phrase. If lost:

• Reset the device
• Set it up as new
• Move assets from the old wallet (if possible) before deleting

Always write down your 24-word phrase and store it safely.

✅ Best Practices

• Bookmark Ledger.com/start to avoid fake links
• Always verify updates from Ledger Live, not random emails
• Use a clean, trusted computer when setting up your device

🙌 You Got This!

Ledger setup may seem technical at first, but most issues are easily solved. Start with Ledger.com/start, take your time, and enjoy peace of mind knowing your assets are protected by one of the most secure wallets available.